Assistants that do the busywork. Clinicians who make the calls.
Our assistants are designed around one rule: nothing that affects a patient, a prescription, an order or a payment happens without a named person approving it. They draft, you decide.
Approve, edit or reject. Each choice is written to the audit log with your name and the time.
The guardrails are not settings. They are the design.
No independent clinical action
The assistants cannot diagnose, prescribe, order labs or send clinical communication. Those capabilities do not exist in the software for an assistant to use.
Private models only
Clinical text is processed by private, dedicated LLM deployments inside our environment. Prompts and outputs are not used to train any model, ours or anyone else's.
Everything is attributable
Each suggestion records its inputs, the model version, and who approved or dismissed it. Practices can review the full history at any time.
Five assistants, one approval queue.
Each assistant has a narrow job and a clear boundary. Everything they produce lands in a single queue for review.
Intake assistant
Summarizes intake forms and history into a pre-visit brief, flags gaps, suggests questions.
Never writes a diagnosis into the chart.
Inbox assistant
Triages patient messages, drafts routine replies and routes clinical questions to the right person.
Never sends a clinical reply without a clinician's approval.
Lab assistant
Organizes new results, highlights movement versus optimal ranges and drafts the patient explanation.
Never interprets results into a treatment change.
Protocol assistant
Prepares refill and renewal requests and keeps supplement protocols tidy.
Never prescribes or transmits anything. E-prescribing runs through a certified partner with the prescriber's own credentials.
Billing assistant
Drafts invoice reminders, spots failed memberships and prepares superbills.
Never charges a card or sends a reminder on its own.
Switch assistants on or off. See everything they did.
Each assistant can be enabled per practice, and every run, approval and dismissal is listed in an activity log your team can review.
Turn each assistant on or off for your practice.
Every run and every decision, with who and when.
A question away from what matters today.
Ask the assistant about your schedule, outstanding balances or a patient's recent results and get a grounded answer from your own practice data. It answers and organizes; it never changes a record.
Drafts sit next to the data they came from.
A lab explanation is drafted beside the results, the ranges and the trend. The clinician edits and approves it there, and only then can the patient see it.
Transparency with patients
Practices acknowledge how the assistants are used when they sign up, and patients are told in the app when a message was drafted with assistance. Read the acknowledgment every practice signs.